Mexico Photos - Cancun, Riviera Maya, Playa Del Carmen and Tulum

Un Hombre Y Su Hotel - A Man and His Hotel

During my visit this week, I have waxed poetic about the Ocean Coral and Turquesa. My comfortable and well appointed Junior suite, the lovely grounds, amazing dining options, the many activities as well as its beautiful white sand beaches. These are all true and I urge you my clients and friends to experience these things yourself. However, similar attributes like the above can be found in resorts of this area and others. What sets the Ocean Coral apart is its people. Sebastian of the activities department who worked diligently with me to improve my Spanish is less than a week, Alan Ramierez, executive chef who took time out of his busy day to see if our meal was to our liking, Guillermo and Jorge in Los Girasoles Mexican restaurant whose expertise in making Mayan coffee was only eclipsed by their service, Dolores and Lupita at the Despacio spa who worked together to give me one of my favorite haircuts of all time, Raul at the Marina del Mar restaurant who always seemed genuinely pleased to see me and greeted me with the brightest smile and the many staff members who I crossed paths with during the day who always greeted me with a cheery Hola! They are what make the Ocean Coral and Turquesa special. This post is about one staff member in particular.

“Excuse me my lady” with that Joaquin conceirege of the Ocean Coral and Turquesa resort was off and running, literally. We were chatting in the light and airy hotel lobby where Joaquin noticed a guest had left their sunglasses on one of the couches. He sprinted over, picked up the glasses, returned them to the guest and within seconds was continuing our conversation. When I laughed and noted he was constantly scanning the room, he simply said, ‘it is my hotel’.

Joaquin went on to describe how he came to the property during construction and stayed to work at the hotel. His passion, dedication and enthusiasm did not go unnoticed by hotel management, he was quickly promoted many times to his current position of conceirage. After spending a week as one of ‘Joaquin’s people’ I got to benefit directly from his attention to detail, professionalism and his personal credo, ‘nothing is impossible’.

For Joaquin the benefits gained are a two way street. His passion for ‘his’ hotel is only matched by his passion for his ‘people’. He shared stories of how ‘his’ hotel combined with his ‘can do attitude’ provided an outstanding experience for his guests Joaquin’s obvious pleasure at seeing his guests satisfied with their visit was extremely uplifting. It was like seeing the living embodiment of the phrase ‘job satisfaction’. (I was chagrinned later in the week when I was whining about something I thought I didn’t want to do, and Joaquin reminded me with a grin, “Nothing is impossible”).

So my fellow travelers I take home with me a slight sunburn, some birthday surprises for my hardworking husband who wasn’t able to join me on this is visit, and I hope some of Joaquin’s unfailing commitment to customer service. I am making a March resolution, when I think something can’t be done, in my memory I will hear Joaquin of the Ocean Coral and Turquesa say, “Nothing is impossible”.

Thank you Joaquin, for the assistance with dinner reservations, that ugly hat you made for me and made me wear and for showing me the measure of customer service excellence I will endeavor to strive for myself.

Hair cuts, language and ruins- Mayan Riviera days 2 through 4

As your self proclaimed navigator of all things travel, when I embark on a new travel adventure I consider it my duty to participate in as many new experiences as possible. It was that sense of duty that turned my feet towards the Despacio Spa at the Ocean Coral and Turquesa resort (I know dear readers, I know but I care that much!). My tour of the modern, soothing facility; combined with my horrifying glimpse in the mirror of my too long and stringy hair tamed for the beach in a scrunchie (a scrunchie!!! What the hell was I thinking, ) that brought me at 4pm CST to Dolores, stylist for the salon.

I sat in the chair with some trepidation. I was weeks overdue for my regular cut(I have a bad habit of suddenly realizing I didn’t make an appointment for my haircut with important dates looming on the horizon ex.a vacation) and my normal style definitely wasn’t easily apparent.
Mi espanoel es muy mal and while Dolores’s English was better, how would we bridge the communication gap with something as important as my head? I needn’t worried, I love my new cut. Dolores was extremely thorough, checking progress many times during the process. I was ready for anything the resort had to offer!

As salsa musica blasted from the speakers, Sebastian set up a white board and chairs near the activity pool edge. Tuesday at 10am the Mexican sun was shining, but the heat not oppressive for my Spanish language lesson. I love foreign languages and studied Spanish for four years in high school and two in college. But what my education has always lacked is the ability to practice with a native speaker. My classmates were the approximately 10 year old Americans Charlie and Reed who had never had a Spanish lesson as well as Candela and Camilla who at about the same hailed from Argentina. The class was everything I could have hoped for a review of basic vocab for the less experienced with an opportunity for myself as well as the young ladies from Argentina to practice Spanish and English with each other. I was absolutely delighted with Sebastian’s pace and energy in the class. His enthusiasm for his language was infectious and when some ladies from Argentina (the lovely Vanessa and Lucia ) the class became even more lively and fun. Sebastian approached me after class and let me know he would prepare some advanced Spanish concepts for my lesson on Thursday.

The Toyota van rolled down the highway through Rivieras Cancun and Maya Seated behind the driver, I could see the Cancun Riviera laid out before me. As we passed elegant and impressive resort after resort and were passed my late model sedans, SUVs, and trucks, it occurred to me this was not the Mexico I experienced in 1982. Its citizens and the country itself (at least in this area) seemed to be enjoying prosperity and growth. More surprising there wasn’t a 60s era rusted out VW Beetle in sight. This Mexico was not unlike South Florida in its white sand beaches and upscale feel. The excursion had been arranged by my colleague in Cancun Alejandra Ozzorco, owner of Your Cancun dmc. Ale’s company provides ‘everything on the ground in Cancun to make the guests stay more pleasant’ like wedding assistance, private airport transfers. Today I was using Your Cancun’s services for a private tour of the Mayan archaeological ruins of Tulum. Located an easy hour and half ride from my hotel, Tulum was the major center of Mayan commerce with goods coming to the market there from Mayan tribes from as far away as Honduras and Belize for import with the Cancun area’s major exports of salt and honey also being traded at the market. The site is well preserved. The chief’s palace and the temple being in the best condition. The most surprising thing about Tulum? Its lovely public beaches, offering a cooling break from the midday Mexican sun. After our tour we chose to go to Playa del Carmen where our tour guide David Celis recommended Yaxche, a local restaurant serving traditional Mayan dishes. I had barbeque pork with hand made flour tortillas along with home made tortilla chips with the Mayan pumpkin seed sauce. During our lunch break we discussed Mexican mourning rituals, the country’s celebration of Dias de las muertas (days of the dead), Mayan cooking methods. For me, relaxing and visiting with a native person is the highlight of my trip. A private tour allows you the luxury of not only setting the pace of your day, but getting in depth knowledge of a country’s people.

Benevideos a Riviera Maya de Mexico

I venture to Old Mexico to have a working vacation

I’ve been having a streak of good luck lately. After almost four years, the gremlins who rejoice in taking my stuff and then suddenly placing it right in front of me, decided it was time to give me back my gold earrings. I got in line at the airport just in time to score the last three business class seats for a mere $40.00 each, and I arrived at the lovely all inclusive resort, the Ocean Coral and Turquesa, Riviera Maya Mexico.

Disembarking from the plane, navigating immigration and customs are pretty much the same everywhere. Long lines of people excited to begin their trip, not paying attention to signage or instructions from the personnel, it’s the pre vacation shuffle. But, when I finally walked through the door from the bleak Detroit pre dawn and snowy morning into the riot of color, light and noise that is Mexico, I was immediately energized.

The beauty of an all inclusive resort is of course .’everything is included’ which in reality means everything is done in large quantities to accommodate as many guests as possible at one time to maximize effiency (and lets be honest profit as well), The ‘shared airport transfer’ is no exception. It’s a bus plain and simple. However how a guest is treated on the bus certainly sets the tone for the visit. I booked my trip through Apple Vacations. Their representatives were easily identifiable in their tropical floral shirts, and once we approached they quickly took our bags and got us situated on the correct bus by property. Once on the road a representative barely had time to explain the check in process and we had arrived at the first resort- the Now Sapphire (another resort I recommend, and I have to say the grounds were as lovely as I expected. I will be touring the property during my stay). Those who were staying at that resort were quickly off loaded and we arrived at the Ocean Coral and Turquesa five minutes later - literally 20 minutes from the time we left the airport.

Check in was pretty painless. We had chosen the Prividge package (ocean view junior suite, secluded area of the resort, priority dining reservations) so we were met by Joaquin, our conceirage for the duration. Our rooms weren’t ready so Joaquin took us on a tour of the property. It was definitely the single most helpful thing he could have done. Everyone has gone on a cruise or to a resort and it is only when you are ready to leave you can easily find things. The Ocean Coral has several pools. One ‘quiet’ pool located in our section of the resort. A larger pool with fountains and the built in tile lounge chairs as well as jets and finally the activity pool the most lively of the three. We had lunch in the Marina del Mar restaurant overlooking the activities pool and by the end of lunch our rooms were ready. Our Junior suite has a nice sitting area, flat screen tv, balcony with table and chairs and more than ample storage. Our room overlooks the garden onto the ‘Quiet pool’ and over to the beach. It’s bathroom has a large tub and separate shower.

.Joaquin had made reservations for us at Los Giraloes the property’s authentic Mexican restaurant. No ‘nachos bel grande’ or ‘seven layer dip’ to be found. I enjoyed a well seasoned flank steak with rice and a three queso dip with warm tortillas. Others in my party enjoyed fajitas, a fresh local wrapped fish in a corn tortilla and beef chimichangas. The high light of the evening was Joaquin’s recommendation of ‘Mayan coffee’ A coffee beverage with kahlua, a local honey liquor and whipped cream. ( I can’t adequately describe the process, so I am posting a few photos).

Pompeii

After a ride on the bus from Rome, we arrive at Pompeii, one of the world's biggest archeological sites. The exterior of the site is uneventful and there are a handful of vendors outside the gates. It has been ten years since our last visit to the "dig" and we were anticipating an eventful stop. We meet our guide Maria and she is pleseant and takes us through the gates. Pompeii was a grand Roman city until 79 AD when Mt. Vesuvius erupted and sent volcanic ash to rain on the citizens of the area around the volcano elminating all its inhabitants. To understand the plight of Pompeii, it is necessary to know that the citizens did not know that they lived next to an active volcano they thought it was onlt a mountain. Next, in 62 or 63 AD there was a great earthquake that rocked the area but still the citizens did not understand that this was the precurser to the eruption. Vesuvius erupted more times to present in 472, 1631, and 1944 as well only serving to further hide the devastation of the original eruption.

Today, Pompeii still has a dense population at its feet and the next devastation seems inevitable. However, from a tourist and visitor perspective this is a dream into the past of a grand and luxurious Roman city. There are 37 bakeries in the city, a Roman spa with heating in the ceiling and floors, and a brothel. The informal devastation of the site is that it has fallen under budgetary cuts in recent years that led to subpar unkeep and preservation of the buildings and collapses of two of them. In the news today the world preservation agency UNESCO - an agency through the United Nations based in Paris, FR has agreed to assist the Italian Government in improving there efforts to continue Pompeii's rich heritage. UNESCO agreed to provide the expertise and Italy hasd agreed to provide the finances. In the current budget state of Italy, it remains how thisw effort and partnership will unfold. The fate of the city and the site seems as uncertain as the capricious nature of its volcano.

The Eternal City - Roma days 3/4/5

On Sunday we indulged in a little La Dolce Vita. From our hotel we cabbed up to Piazza di Spagna (also known as the Spanish Steps). It was great to get back to the old neighborhood, all my dear friends were there, Prada, Dior, Gucci and Cartier all twinkled with a thousand lights and called softly to me. Of course like all of our prior visits when the reality of what they really wanted (money) and what I had (not much) we sadly parted. We then headed up the steps (the best place to see and be seen)and passed the Hotel Hassler where TomKat (Mr. and Mrs. Cruise) set up camp for their nuptials with their equally fantastic friends the Smiths (Will and Jada) as well as Mr. and Mrs. Brooke Shields. We had just passed our third Ferrari parked on the street when for the first time in our visits to Rome, a couple of gypsies tried to pickpocket David. He kept his head and yelled no, backing away so while they tried to grab his arm they couldn't get into his pockets. Being Rome is the closest place on Earth to Heaven, his guardian angel (an older Roman man and his wife) came upon the scene at the same time and he yelled at them "Basta!" (enough!) and they ran away. (Look for my travel security tips in an upcoming blog -safety first always).

Finally the bellasima Via Veneto and its shining hotels, boutiques and restaurants lay in front of us. We wound along the street made famous by Fellini in La Dolce Vita to Borghese Park (Rome's Central Park) to Rome's favorite museum, the Gallery Borghese home of Cardinal Borghese in the 17th century with works of art by Caravaggio, Bernini and countless other masters. Since we ended the day near the neighborhood where we usually stay, a visit to our favorite Roman restaurant - La Lampada was in order. Signore Salvatore did not disappoint serving steaming hot tagliatelle, gnocchi with gorgonzola and ravioli.

Monday dawn brings yet another breakfast and a short walk to the Colosseo and ancient ruins of the Roman Forum. The Colosseo was built in eight years and could hold 60,000 spectators for events. The ancient games were organized into first a parade of athletes 9all prisoners some slated to die and others to survive and then gain their freedom. The Roman empire was in full expanse at this point so prisoners could have been transported from practically any point in Europe and many other countries under Roman occupation. Both men and women fought both each other and lions in the games to the amusement of the crowds and the power mongers of the day. Carnage was the order of the day and the more it the better it seems. The Colosseo is truly a magical creation however and sits now in modern Rome as a reminder of splendor and power of the Roman Empire of the day.

Next we walked with the quite knowledgeable Gate 1 guide - Paolo - to the Forum. The Forum sits majestic in the ruins of its former self as a reminder of where Roman citizens and government officials would come to mingle and speak about events and policies of the day. The grounds contain two Arches - Titus and Constantine - both to honor victories and men of war and conquer. The armies would return through the Arches to the adoration of their citizens upon their victorious engagements. (The 'gladiators' at the Coliseum want you to pay 20 Euro to take a photo with them and we always pass. I couldn't resist sneaking this photo of two ancient warriors checking their Blackberrys).

Next, we walk a surprising number of stairs to the San Pietro in Vincolo - St Peter in Chains. The story goes that two sets of chains the first from Emperor Constantine's wife which were the shackles used to St Peter in Jerusalem and the second war chains used to bind St Peter when he was incarcerated while in Rome. The sets of chains were held by the Pope of the day and when both sets were brought together the miracle occurred where they fused into one. The Church is simple and symbolic.

Next, Santa Maria Maggore is a Church where in a dream the Blessed Virgin cam to the Poe of the day and told him to build the largest church on the highest hill in tribute to her. The Hill is Esqualine Hill and the Church is Santa Maria Maggore and certainly holds her tribute today.

Next, the Church Santa Della Vittoria tells the rather incredible story of a Nun St Theresa who is visited by an Angel and is moved physically and spiritually to love God both in private and in public. The Ecstasy of St Theresa is certainly worth a read and is a moving tribute both in sculpture and ornate decor inside this jewel.

We said arrivederchi to Rome on our last day with a private tour of the Sistine Chapel and the other Vatican museums (our first three days were 'on our own' and on Monday we joined the Gate 1 'Southern Italy' that begins in Rome and ends in Sorrento' As a customer and a travel agent, I love Gate 1. Their attention to detail is amazing and their European network of guides, hotels and local vendors is amazing. It has long been my 'secret weapon' for European travel.) Like everyday since our arrival, the November sun shone brightly across St. Peter's Square as we crossed the Tiber on the Ponte San Angelo (Bernini's bridge of Angels). The day wound down with a visit to Piazza Navonna's Natale Mercado (seasonal Christmas market) and shopping the fashionable Via del Corso - ciao Roma!

All roads lead to Rome - days 1 and 2

As we left the modern highway with its modern traffic, our views changed from concrete and steel to ancient walls, columns and the 2000 year old basillica of St. Paul. We have returned to the Eternal City, Rome.

Our journey began at 7am EST as we said good bye to St. Clair County, 23 hours later we left our base camp, Grand Hotel Palantino headed towards Piazza del Poppolo. On our trek we passed the Roman Forum and Collesuem as well as Altare della Patria (affectionally known by Romans as 'The Wedding Cake' for its resemblance to a three tier frothy confection) on Rome's major retail shopping thorough fare the Via del Corso.

By lunchtime we came to the destination we had traveled thousands of miles to reach, Enoteca Antica home of in my humble opinion the best Pizza Marghereta I have ever sampled. The crust so thin, yet chewy and crispy at the same time. Tomato sauce sweet and savory a barely coating the crust layered with fresh mozzarella! A glass of the local Lazio region white wine completed our first Roman meal.

As dusk settled on the Eternal City, we wound our way back down the via Del Corso to the charming Monti neighbordhood of our hotel. We visited local stores purchasing wine, Italian cheeses, salamis and breadsticks to dine on in our room, following by an early bed time.

The following morning began as bright sunny and warm as the day before with temperatures in the middle 60s. Roman cabs are an inexpensive and quick way to navigate from our hotel to Vatican City.(Roman cabs are not for the faint of heart as traffic laws are merely a suggestion to Italians and Roman cab drivers take this as a personal credo. Oddly enough for all of you how know and love me despite what a worry wart I am, this mode of travel does not bother me. I get a secret thrill with every time we avoid a near miss with a Vespa driver).

Like everywhere in our world now, the security line for St. Peter's was long. But entering the basillica that all quickly fades away. The Pieta by Michaelangelo, the frescoes, paintings, the canopy of St. Peter, the Vatican grotto burial place of St, Peter and many other popes, never fails to remind me why author Pat Conroy refers to the Catholic religon as 'The Cadillac of religons'.

Crossing the Tiber River we returned from Vatican City to Campo dei Fiori the morning open air market serving Roman citizens since the time of the cesars. Dried fruits, nuts and local jams we purchased from the vendors for our evening meal. Following our pasta lunch we strolled to Piazza Navonna, a former chariott race track in the time of ceasers. Often referred as the most beautiul piazza in Rome, it provides an out door 'living room' to Romans living in small apartments. Families of all styles and sizes were enjoying gelatto and the late day sun on the square.

Our last sight stop on the day is Santa Maria Sopra Minerva, a church but a hidden gem. Known to Romans as Rome;s Gothic church is dates back to the 8th century, where Sopra Miverna was literally built on top of (sopra) the remains of the pagan godess Minerva. However, in 1280 two Dominican Friars began reconstruction of Minerva in the Gothic style and based on a model of the Santa Maria Novella in Florence and it stands today glorious and hidden in it's Piazza for the clever traveler to discover. tHE Church contains a series of chapels designed by many of Italy's celebrated artists.

On the short leg of our day's 7.25 miles walk, we move through the alleys and Piazzas as Romans do on their Saturday stroll. The smells, sights and sounds exemplify the amazing eternal city at her best. Rome is another of the best walking cities in the world and why not since the days of charots and Cesears the city has been home to a seat of luxury and timeless accomplishments. What an amazing day. Off to buy meats, cheeses and wine for the dinner. Buona Sera.